Last Updated: March 11, 2025
1. Introduction
Crypto Pay Link (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the “Service”).
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
We collect information from and about users of our Service in several ways:
2.1 Information You Provide to Us
When you register for an account, create payment links, or use our Service, we may collect the following types of information:
- Account Information: Email address, username, password, and other registration information.
- Profile Information: Name, company name, physical address, phone number, and profile picture.
- Wallet Information: Cryptocurrency wallet addresses where you wish to receive funds.
- Verification Information: Information required to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, which may include government-issued identification, date of birth, and other verification documents.
- Payment Link Information: Details about products or services you offer through your payment links, including descriptions, prices, and images.
- Communications: Records of your communications with us, including support requests and correspondence.
2.2 Information We Collect Automatically
When you use our Service, we may automatically collect certain information, including:
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Usage Information: Information about how you use our Service, including pages visited, time spent on those pages, and other usage statistics.
- Transaction Information: Details of transactions conducted through our Service, including transaction amounts, timestamps, and blockchain transaction hashes.
- Log Information: Server logs, error reports, and performance data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and to maintain your preferences.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process and verify cryptocurrency transactions
- Create and manage your account
- Communicate with you about our Service
- Respond to your inquiries and support requests
- Send you technical notices, updates, security alerts, and administrative messages
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activity
- Comply with legal obligations and enforce our terms and policies
- Personalize your experience with our Service
- Develop new features and services
4. Legal Basis for Processing (for EEA, UK, and Similar Jurisdictions)
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, we collect and process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to perform our contract with you (provide our services)
- Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring security
- Legal Obligation: Processing necessary to comply with our legal obligations
- Consent: Processing based on your specific consent
5. Sharing Your Information
We may share your information in the following circumstances:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, payment processing, customer support, and analytics. These service providers are contractually bound to use your information only for the purposes of providing services to us.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5.4 Protection of Rights
We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
5.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
6. Blockchain Transactions
Please be aware that cryptocurrency transactions are recorded on public blockchains. While we do not directly link your identity to public blockchain transactions, your wallet addresses and transaction details are visible on public blockchains. This transparency is inherent to blockchain technology and not specific to our Service.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
9. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Access: The right to request access to your personal information
- Correction: The right to request correction of inaccurate personal information
- Deletion: The right to request deletion of your personal information
- Restriction: The right to request restriction of processing of your personal information
- Data Portability: The right to receive a copy of your personal information in a structured, machine-readable format
- Objection: The right to object to processing of your personal information
- Withdraw Consent: The right to withdraw consent where processing is based on consent
- Lodge a Complaint: The right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.
For transfers from the EEA, UK, or similar jurisdictions to countries not deemed to provide an adequate level of data protection, we implement appropriate safeguards, such as standard contractual clauses adopted by the European Commission, to protect your personal information.
11. Children’s Privacy
Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
12. Cookies and Similar Technologies
12.1 What Are Cookies
Cookies are small data files placed on your device when you visit our website. We use cookies and similar technologies to recognize you when you return to our Service, store your preferences, and understand how you interact with our Service.
12.2 Types of Cookies We Use
- Essential Cookies: Necessary for the Service to function properly
- Preference Cookies: Enable us to remember your preferences and settings
- Analytics Cookies: Help us understand how you use our Service
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
12.3 Your Choices Regarding Cookies
Most web browsers allow you to control cookies through their settings. Please note that if you choose to reject cookies, you may not be able to use all features of our Service.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We will provide more prominent notice of material changes, such as sending you an email notification. Your continued use of the Service after any changes to the Privacy Policy constitutes your acceptance of such changes.
14. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites that you visit.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
CryptoPayLink
- Email: [email protected]
16. Specific Provisions for California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the “Contact Us” section.